Support
Answers to common questions about our apps, games, music and licensing — or reach the team directly.
Frequently Asked Questions
Can't find what you're looking for? Send us a message below.
How do I report a bug in one of your apps or games?
Email us at support@toddallynmedia.com with the app name, your device/OS version, and steps to reproduce the issue. Screenshots or screen recordings help us diagnose the problem faster.
I'm having trouble downloading or installing an app.
Make sure your device meets the app's minimum OS requirements and that you have enough free storage. If an install still fails, try restarting your device and reinstalling from the store listing. If the issue persists, contact support with your device model and OS version.
How do I license a song for my project?
Reach out via the contact page or email info@toddallynmedia.com with the track name, intended use, and platform. Our team will follow up with licensing terms.
Can I submit music or an artist for consideration?
Yes — send a link to your music along with any relevant background through the contact form. We review submissions on a rolling basis.
How do I request a refund for an app or in-app purchase?
Refunds for purchases made through the App Store or Google Play are handled by Apple or Google directly. Visit your store's purchase history to request a refund, or contact us if you need help locating it.
How can I stay updated on new releases?
Check the News page for announcements, or follow our social channels linked in the footer.
Still Need Help?
If your question wasn't answered above, send us a message and we'll get back to you as soon as we can.
Details
App & Game Support
General Inquiries
Response Time
We typically respond within 1–2 business days.